You can easily terminate packages with an indefinite runtime through the contract dashboard. Follow these steps:
- Log in to your smart charge@street account using a web browser.
- Navigate to the "Contracts" section.
- Locate your active package and click on "Manage subscription."
- In the pop-up window, select "Cancel my subscription" to terminate the package.
Important notes:
- Fixed runtime packages: Some packages might have a predefined end date. For such packages, the end date is displayed in the contract dashboard, and termination is not possible before this date.
- Cancellation requests for indefinite runtime packages may take effect after the current billing cycle.