To reset or update your smart charge@street login credentials, follow these steps:
Resetting your password
- Go to the id.smart.com ID Login page, accessible via id.smart.com.
- Click on "Forgot password" and follow the instructions to reset your password.
Tip: If you do not receive a password reset email, it is possible that your id.smart.com ID is different from the email address that you used for registering your account. Please note that your login and communication email addresses may be different. Please try logging in with another one of your frequently used email addresses.
Changing your login email or password
To update your login email address or password used for your smart charge@street account, you must update these details directly on the id.smart.com page, accessible via id.smart.com.
Updating communication email address
Once logged into your smart charge@street account:
- You can update the email address used for receiving billing and marketing communications.
Note: This change does not affect your login email address, which will remain unchanged unless updated separately via the id.smart.com website.