To reset or update your smart charge@street login credentials, follow these steps:
Resetting your password
- Go to the id.smart.com Login page, accessible via id.smart.com.
- Click on "Forgot password" and follow the instructions to reset your password.
Tip: If you do not receive a password reset email, it is possible that your id.smart.com is different from the email address that you used for registering your account. Please note that your login and communication email addresses may be different. Please try logging in with another one of your frequently used email addresses.
Changing your login email or password
To change the email address or password linked to your smart charge@street account, please visit the id.smart.com page on the smart website. This is where your login credentials are managed.
Important: You cannot change your password directly on the smart charge@street website. Any updates made on the id.smart.com page will automatically apply to your smart charge@street account as well.
Updating communication email address
Once logged into your smart charge@street account:
- You can update the email address used for receiving billing and marketing communications.
Note: This change does not affect your login email address, which will remain unchanged unless updated separately via the id.smart.com website.